ENERGY STAR Symbol

Effective October 1st 2010

PDF version of this document.

These guidelines provide detailed information on how to label windows, doors and skylights for the Canadian ENERGY STAR program and how to develop and use promotional materials for qualifying windows, doors and skylights in Canada.

All window and door manufacturers and dealers who participate in Canada's ENERGY STAR initiative are responsible for the proper use of the ENERGY STAR name and symbol as set out in these guidelines. This includes use of the name and symbol by their organization and by their authorized representatives such as advertising agencies and suppliers.

Please ensure that everyone in your organization and agencies who is responsible for labelling and ENERGY STAR related publications and has read and understands these guidelines.

ENERGY STAR Participants will find all the electronic files referred to in these guidelines on the ENERGY STAR Participant's Website.

Registration of the ENERGY STAR Name and Symbol in Canada

The U.S. Environmental Protection Agency has officially registered the ENERGY STAR name and symbol in Canada with the Canadian Intellectual Property Office. Natural Resources Canada is responsible for promoting and monitoring the use of the ENERGY STAR name and symbol in Canada. Monitoring entails overseeing the use of the name and symbol in the marketplace and communicating directly with entities that misuse it.

You must have signed a Participant Administrative Arrangement with Natural Resources Canada or a Letter of Permission to use the ENERGY STAR name and symbol which must be used only in accordance with these guidelines. Misuse of the name and symbol may result in termination of the Participant Arrangement.

ENERGY STAR Review Policy

Natural Resources Canada must review and approve any educational or promotional materials that feature the ENERGY STAR name or symbol before final production or printing to ensure consistency with the guidelines. Materials should be submitted to your account manager who will ensure timely review.

Authority

These guidelines have been developed in accordance with the requirements set out in Canada's Administrative Agreement with the U.S. Environmental Protection Agency and the U.S. Department of Energy. The Agreement calls for consistent use of the symbol to:

  • identify products that meet ENERGY STAR high-performance levels; and
  • promote the ENERGY STAR symbol in educational and promotional material.

The United States and ENERGY STAR Qualified Products

If you intend to sell or promote products as ENERGY STAR qualified in the United States, you will have to register with U.S. ENERGY STAR and comply with its guidelines.

U.S. technical specifications for windows, doors and skylights are not the same as those in Canada. For information on the U.S. ENERGY STAR window and door program, visit the Web site at www.energystar.gov.

Note:The U.S. Customs Service may seize products exported to the U.S. if they display the ENERGY STAR symbol incorrectly according to Environmental Protection Agency guidelines.

Contents

Part I: Guidelines for Windows, Doors and Skylights

Labelling

Promotion

Part II: Using the ENERGY STAR Symbol in Canada

Top of page

PART I: Guidelines for Windows, Doors and Skylights

Labelling

General Requirements

All ENERGY STAR qualified production unit windows, doors and skylights must be labelled with the correct ENERGY STAR Label, and the temporary and permanent labels of the agency that certified the performance values, and any label or mark required by the agency that certified the durability of the Insulating Glass Unit (IGU).

  1. Only fully assembled production units may be labelled with the ENERGY STAR Label and performance certification labels. The IGU may be labelled by the IGU manufacturer.
  2. The required information must either be printed or stamped on the label and must be legible.
  3. The ENERGY STAR and temporary certification labels may form part of another larger label; however, the designated areas for the ENERGY STAR and the temporary certification agency labels must only contain the information authorized by these guidelines.
  4. The ENERGY STAR Label must always show the correct zone of qualification. For example, it is not permissible to show qualification to Zone B even though the model qualifies for the more stringent Zone C levels.
  5. The ENERGY STAR Label must not appear alone. It must be attached to or placed within 2.5 cm of the certification agency temporary label that shows energy performance values.
  6. The production unit must also meet the labelling requirements of the performance certification agency and the IGU certification agency.

The purchaser of the qualified window, door or skylight should be advised to keep the ENERGY STAR label and the performance certification label as proof-of-purchase for grant, incentive and tax credit programs.

Composite or Combination Units

A composite or combination unit comprises of two or more individual units put together in a frame to be installed in one rough opening. If all the individual units in a composite or combination unit are identical then the manufacturer is allowed to apply only one ENERGY STAR Label; however, the certification agency may require a temporary and/or permanent label on each unit. If one or more of the individual units are different, then each unit must have an ENERGY STAR Label and certification agency temporary label. In both cases the ENERGY STAR Label must show the correct qualification of the individual unit that it is applied to.

Private Labelling

Private labelling is when a manufacturer makes and distributes production units under a brand name other than the manufacturer's name. Manufacturers are allowed to use private label brand names on their labels according to the requirements of the certification agency.

Use of non-NRCan Label Templates

Label designs that differ from the NRCan templates may not be used except with express written permission from NRCan.

Models Certified by CSA-International, Intertek, or Quality Auditing Institute (QAI)

Temporary labels for models certified by CSA-International, Intertek, or QAI must contain the following:

  1. the ENERGY STAR Label;
  2. the certification agency temporary label which contains:
    1. the model's certified energy performance values;
    2. the manufacturer's or private labeller name;
    3. if applicable, the product or series name (example: Builder's Series);
    4. frame type (example: vinyl clad wood frame);
    5. operator type (example: double horizontal slider);
    6. glazing description:
      1. the number of layers of glazing (example: triple glaze);
      2. if applicable, the gas fill and the number of cavities filled for units with more than one cavity (example: argon/air filled - both cavities);
      3. if applicable, the low-e coating and the surface number(s) it is applied to (example: low-e coating (e=0.022, S3, S5);
      4. if applicable, the generic height of the internal grills;
    7. the NRCan number for the model;
    8. the model's certified physical performance values, if available;
    9. the certification mark of the certifier.

If the physical performance values are not certified, then they may not appear within 0.5 cm of the temporary label. For items 2c to 2f above, the manufacturer may use the language(s) of their choice to display the information. Your energy performance certification agency will provide you with their certification mark and information about their required permanent label. Marking instructions for the IGU should be obtained from the IGU certification agency.

Note: The certification agency labels shown in this section may not be used on production models certified by the U.S. National Fenestration Rating Council (NFRC).

There are two basic types of labels available:

  1. with a map of Canada to show the area of qualification;
  2. with the zones of qualification shown in text.

    The specific information on the label will vary according to the type of product, the certified performance results required on the label by the certification organization and the standards used to produce the performance results. Typical Example Labels The labels in this section are typical examples of the templates available. Not all variations are shown. The full range of templates are available from NRCan. For more information on the options available for the ENERGY STAR Label portion of the label go to the section entitled ENERGY STAR Label Options.

Typical Example Labels

The labels in this section are typical examples of the templates available. Not all variations are shown. The full range of templates are available from NRCan. For more information on the options available for the ENERGY STAR Label portion of the label go to the section entitled ENERGY STAR Label Options.

Window/SGD Label Example 1
Minimum Size 7.5 X 13.5 cm
Window/SGD Label Example 1
Window/SGD Label Example 2
Minimum Size 7.5 X 13.5 cm
Window/SGD Label Example 2
Window/SGD Label Example 3
Minimum Size 7.5 X 11 cm
Window/SGD Label Example 3
Window/SGD Label Example 4
Minimum Size 7.5 X 11 cm
Window/SGD Label Example 4
Door Label Example 1
Minimum Size 7.5 X 13.5 cm
Door Label Example 1
Door Label Example 2
Minimum Size 7.5 X 11 cm
Door Label Example 2
Door Label Example 3
Minimum Size 7.5 X 8 cm
Door Label Example 3
Door Label Example 4
Minimum Size 7.5 X 11 cm
Door Label Example 4
Skylight Label Example 1
Minimum Size 7.5 X 13.5 cm
Skylight Label Example 1
Skylight Label Example 2
Minimum Size 7.5 X 11 cm
Skylight Label Example 2
Skylight Label Example 3
Minimum Size 7.5 X 8 cm
Skylight Label Example 3
Skylight Label Example 4
Minimum Size 7.5 X 11 cm
Skylight Label Example 4

Models Certified by the U.S. National Fenestration Rating Council (NFRC)

For models certified by the U.S. NFRC, NRCan only provides the ENERGY STAR label portion. The manufacturer must obtain the NFRC labels or templates from NFRC or one of their Inspection Agencies (IA). The manufacturer must follow the labelling requirements in the latest edition of the NFRC 700 Product Certification Program document. The manufacturer must apply both the NFRC temporary and permanent labels. See the section entitled ENERGY STAR Label Options for details on what styles and colours are available for the ENERGY STAR label. Marking instructions for the IGU must be followed and should be obtained from the IGU certification agency or NFRC.

Note: The NFRC temporary labels may not be used on production models certified by CSA-International, Intertek, or QAI.

The NFRC Temporary Label must show the U-factor in SI units. Bilingual English / French templates are also available from NFRC and NRCan encourages their use. Certified physical performance values such as the AAMA/WDMA/CSA 101/I.S.2/A440.0 Primary Designator or the CSA A440.0 performance values may be attached to or appear within 0.5 cm of the ENERGY STAR and NFRC Temporary Labels. If the physical performance values are not certified, then they may not appear within 0.5 cm or less of the ENERGY STAR or NFRC Temporary Labels.

For window and sliding glass door production units only, the ENERGY STAR Label must show the correct Energy Rating (ER) of the model in the upper right corner of the label. The format is ER/RE: XX. This is not requirement for Swinging Doors, Door Sidelites, Door Transoms and Skylights.

Example Window Label
Example Window Label

Example Window Label
Example Window Label

Example Door Label
Example Door Label

Example Door Label
Example Door Label

Example Skylight Label
Example Skylight Label

Example Skylight Label
Example Skylight Label

ENERGY STAR Label Options

Option 1 - CSA, Intertek, QAI, NFRC - Minimum Size 7.5 cm by 2.5 cm

Option 1 Option 1

Option 2 - CSA, Intertek, QAI, NFRC - Minimum Size 7.5 cm by 5.0 cm

Option 2 Option 2 Option 2

Option 3 - NFRC Only - Minimum Size 7.5 cm by 5.0 cm

Option 3 Option 3 Option 3

Label Colours

The information provided below is intended to ensure that Participants use the correct colours when reproducing or customizing a label template.

Four-colour process:
100C 100K 10M 100Y

Two-colour process:
100C 100K

Greyscale:
100K 35K

Black:
100K

Pattern:
100K

Promotion

These guidelines are to help Participants produce promotional materials correctly.

The main idea behind ENERGY STAR is to give consumers an easy way to identify products that are among the most energy-efficient in the marketplace. Promotional materials and qualifying products should therefore usually only display the distinctive ENERGY STAR symbol. For windows, doors and skylights, however, it is also necessary to show the zone(s) for which the product is ENERGY STAR qualified. Without the zone information, the consumer would not know if product is ENERGY STAR qualified for the area where it is to be installed.

When marketing ENERGY STAR-qualified windows, doors and skylights, you must include the zone(s) for which the product qualifies in addition to the ENERGY STAR symbol on the product labels.

Remember:

  1. Information displays in showrooms, product brochures and catalogues must cross-reference the model designator or model options (i.e., low-e glass, argon gas, insulated spacer, etc.) with an indication that the model is ENERGY STAR qualified and has the correct zone qualification;
  2. It is permissible for promotional materials like flyers or inserts to display only the ENERGY STAR symbol on or near the product graphic when there are space constraints; however, the point-of-sale material must carry the correct information as described in 1. above; and
  3. The use of the promotional map graphic (see below), the Canadian ENERGY STAR Web site address (energystar.nrcan.gc.ca) and the OEE information line phone number (1 800 387-2000) in all promotional materials is always strongly encouraged.

Top of page

Promotional Map Graphic

The zones in Canada are indicated clearly on a promotional map graphic developed by NRCan. This graphic can be used in product brochures, fact sheets, Web sites, point of purchase materials, etc.

Promotional Map Graphic 1 Promotional Map Graphic 2 Promotional Map Graphic 3

The NRCan promotional map graphic template is available in full colour and in black and white. All design elements in the template, except for size, must be preserved and reproduced faithfully.

The minimum size for the graphic is 7.5 cm by 5.0 cm.
The ratio of width to height is 3 to 2.

Top of page

Customized Promotional Map

Participants who choose not to use the promotional map template may produce a customized version as long as the following elements are included:

  • the ENERGY STAR symbol with the tag line: "High Efficiency/Haute efficacité"
    (the certification mark is not allowed);
  • an NRCan-supplied zone map of Canada;
  • a legend with the name of each zone;
  • the OEE information line 1-800-number (1-800-387-2000); and
  • the ENERGY STAR Web site address (energystar.nrcan.gc.ca).

Participants may use only the zone map graphics and legend supplied by NRCan.

The minimum size for the map graphic only is 4.5 cm by 4 cm.
The ratio of width to height is 1.125 to 1.

Top of page

Promotional Map Colours

CMYK:
Zone D (purple) 23C 74M
Zone C (blue) 27C 9M
Zone B (dark green) 66C 100Y
Zone A (lime green) 25C 100Y

Greyscale :
Zone D 70 K
Zone C 10 K
Zone B 50 K
Zone A 30 K

Black :
100K

RGB :
Zone D (purple) R: 197 G: 93 B: 154
Zone C (blue) R: 197 G: 214 B: 238
Zone B (dark green) R: 71 G: 184 B: 73
Zone A (lime green) R: 191 G: 220 B: 0

Greyscale :
Zone D R: 99 G: 99 B:99
Zone C R: 236 G: 236 B:236
Zone B R: 149 G: 149 B:149
Zone A R: 194 G: 194 B:194

Top of page

Static Cling Display Label

A static cling display label template in full colour is available from NRCan. All design elements in the template, except for size, must be preserved and faithfully reproduced. The display label may not be customized. The label is for display in showrooms only and may not be attached to regular production models.

Static Cling Display Label

The minimum size for the graphic is 7.5 cm by 5.0 cm.
The ratio of width to height is 3 to 2.


Part II: Using the ENERGY STAR Symbol in CANADA